Privacy policy

Declarations pursuant to Section 5 T.I.S. GmbH | Testing & Inspection Services Sureschenstraße 12 D-26670 Uplengen, GERMANY
Amtsgericht Aurich: HRB203909 Steuernummer/Tax-ID: 60/203/06155 UST-ID/VAT-ID: DE 307682790
Phone No: +49 (0) 172 1709437 EMail: info@tis-gmbh.biz Homepage: www.tis-gmbh.biz
Responsible for the following content in accordance with Section 55(2) of the German Interstate Broadcasting Treaty (RStV)
T.I.S. GmbH | Testing & Inspection Services Geschäftsführung/Managing Directors: Markus Ferdinand, Alexandru Brasovean

Legal text

Privacy Policy

Preamble

With the following privacy policy, we would like to inform you about which types of your personal data (hereinafter also referred to as "data") we process, for which purposes and to what extent. This privacy policy applies to all processing of personal data carried out by us, both within the scope of providing our services and in particular on our websites, in mobile applications, as well as within external online presences, such as our social media profiles (hereinafter collectively referred to as the "online offer").

The terms used are not gender-specific.

Status: 27 November 2025

Table of Contents

Controller

Markus Ferdinand

T.I.S. | Testing & Inspection Services
Sureschenstr. 12
26670 Uplengen
Germany

Authorised representative: Markus Ferdinand

E-mail address: info@tis-gmbh.biz

Telephone: +49 172 170 9437

Imprint: https://www.tis-gmbh.biz

Data Protection Contact

info@tis-gmbh.biz

Overview of Processing Operations

The following overview summarises the types of data processed and the purposes of their processing and refers to the data subjects.

Types of Data Processed

  • Master data.
  • Employee data.
  • Payment data.
  • Location data.
  • Contact data.
  • Content data.
  • Contract data.
  • Usage data.
  • Meta, communication and procedural data.
  • Log data.

Categories of Data Subjects

  • Recipients of services and clients.
  • Employees.
  • Interested parties.
  • Communication partners.
  • Users.
  • Business and contractual partners.
  • Third parties.
  • Whistleblowers.

Purposes of Processing

  • Provision of contractual services and fulfilment of contractual obligations.
  • Communication.
  • Security measures.
  • Direct marketing.
  • Reach measurement.
  • Tracking.
  • Office and organisational procedures.
  • Creation of target groups (profiling).
  • Organisational and administrative procedures.
  • Feedback.
  • Marketing.
  • Provision of our online offer and user-friendliness.
  • Information technology infrastructure.
  • Whistleblower protection.
  • Public relations.
  • Sales promotion.
  • Business processes and commercial procedures.

Relevant Legal Bases

Relevant legal bases under the GDPR: Below you will find an overview of the legal bases of the General Data Protection Regulation (GDPR) on which we base the processing of personal data. Please note that in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence or registered office. Where more specific legal bases are relevant in individual cases, we will inform you of these in the privacy policy.

  • Consent (Art. 6 para. 1 sentence 1 lit. a GDPR) – The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes.
  • Performance of a contract and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b GDPR) – The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR) – The processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR) – The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

National data protection regulations in Germany: In addition to the data protection regulations of the GDPR, national regulations on data protection apply in Germany. These include in particular the Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG). The BDSG contains special regulations on the right of access, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes and the transmission and automated decision-making in individual cases including profiling. Furthermore, data protection laws of the individual federal states may apply.

Security Measures

We take appropriate technical and organisational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the nature, scope, context and purposes of processing as well as the varying likelihood and severity of risks to the rights and freedoms of natural persons, in order to ensure a level of security appropriate to the risk.

These measures include in particular safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access, input, disclosure, ensuring availability and separation of the data. Furthermore, we have established procedures to ensure the exercise of data subject rights, the deletion of data and responses to threats to data. We also take the protection of personal data into account during the development and selection of hardware, software and procedures, in accordance with the principle of data protection by design and by default.

Securing online connections using TLS/SSL encryption technology (HTTPS): In order to protect users' data transmitted via our online services from unauthorised access, we use TLS/SSL encryption technology. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are the foundations of secure data transmission on the internet. These technologies encrypt the information that is transmitted between the website or app and the user's browser (or between two servers), thereby protecting the data from unauthorised access. TLS, as the more advanced and secure version of SSL, ensures that all data transmissions meet the highest security standards. When a website is secured with an SSL/TLS certificate, this is indicated by the display of HTTPS in the URL. This serves as an indicator to users that their data is transmitted securely and in encrypted form.

Transmission of Personal Data

In the course of processing personal data, it may happen that this data is transmitted to other locations, companies, legally independent organisational units or persons or disclosed to them. Recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases, we comply with the legal requirements and in particular conclude appropriate contracts or agreements that serve to protect your data with the recipients of your data.

International Data Transfers

Data processing in third countries: If we transfer data to a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or this occurs in the context of the use of services of third parties or the disclosure or transmission of data to other persons, bodies or companies (which can be recognised by the postal address of the respective provider or if reference is expressly made to data transfer to third countries in this privacy policy), this is always done in accordance with the legal requirements.

For data transfers to the USA, we primarily rely on the Data Privacy Framework (DPF), which was recognised as a secure legal framework by an adequacy decision of the EU Commission on 10 July 2023. In addition, we have concluded standard contractual clauses with the respective providers that comply with the requirements of the EU Commission and establish contractual obligations to protect your data.

This dual safeguard ensures comprehensive protection of your data: The DPF forms the primary level of protection, while the standard contractual clauses serve as an additional safeguard. Should changes arise in the context of the DPF, the standard contractual clauses act as a reliable fallback option. In this way, we ensure that your data remains adequately protected even in the event of political or legal changes.

For each individual service provider, we inform you whether they are certified under the DPF and whether standard contractual clauses are in place. Further information on the DPF and a list of certified companies can be found on the website of the U.S. Department of Commerce at https://www.dataprivacyframework.gov/ (in English).

For data transfers to other third countries, corresponding safeguards apply, in particular standard contractual clauses, explicit consent or legally required transfers. Information on third-country transfers and applicable adequacy decisions can be found in the information provided by the EU Commission: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en?prefLang=de.

General Information on Data Storage and Deletion

We delete personal data that we process in accordance with the statutory provisions as soon as the underlying consent is revoked or there are no further legal bases for the processing. This applies in cases where the original purpose of processing no longer applies or the data is no longer required. Exceptions to this rule exist if legal obligations or special interests require a longer retention or archiving of the data.

In particular, data that must be retained for commercial or tax law reasons or whose storage is necessary for the pursuit of legal claims or for the protection of the rights of other natural or legal persons must be archived accordingly.

Our data protection notices contain additional information on the retention and deletion of data that apply specifically to certain processing operations.

If there are several statements regarding the retention period or deletion deadlines for a piece of data, the longest period is always decisive. Data that is no longer processed for the originally intended purpose, but is retained due to legal requirements or other reasons, is processed by us exclusively for the reasons that justify its retention.

Retention and deletion of data: The following general periods apply to retention and archiving under German law:

  • 10 years – Retention period for books and records, annual financial statements, inventories, management reports, opening balance sheets and the organisational documents and other documents required to understand them (§ 147 para. 1 no. 1 in conjunction with para. 3 AO, § 14b para. 1 UStG, § 257 para. 1 no. 1 in conjunction with para. 4 HGB).
  • 8 years – Accounting vouchers, such as invoices and cost documents (§ 147 para. 1 nos. 4 and 4a in conjunction with para. 3 sentence 1 AO and § 257 para. 1 no. 4 in conjunction with para. 4 HGB).
  • 6 years – Other business documents: received commercial or business letters, copies of sent commercial or business letters, other documents insofar as they are relevant for taxation, e.g. wage records, cost accounting sheets, calculation documents, price markings, but also payroll accounting documents insofar as they are not already accounting vouchers and till receipts (§ 147 para. 1 nos. 2, 3, 5 in conjunction with para. 3 AO, § 257 para. 1 nos. 2 and 3 in conjunction with para. 4 HGB).
  • 3 years – Data required to take into account potential warranty and compensation claims or similar contractual claims and rights, as well as related enquiries, based on previous business experience and common industry practice, is stored for the duration of the regular statutory limitation period of three years (§§ 195, 199 BGB).

Commencement of periods at the end of the year: If a period does not explicitly begin on a specific date and is at least one year, it automatically starts at the end of the calendar year in which the event triggering the period occurred. In the case of ongoing contractual relationships in which data is stored, the triggering event is the date on which the termination becomes effective or the legal relationship otherwise ends.

Rights of Data Subjects

Rights of data subjects under the GDPR: As a data subject, you have various rights under the GDPR, which arise in particular from Art. 15 to 21 GDPR:

  • Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions. Where personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing.
  • Right to withdraw consent: You have the right to withdraw any consent given at any time.
  • Right of access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed and, where that is the case, access to the personal data and further information and a copy of the data in accordance with the legal requirements.
  • Right to rectification: You have the right, in accordance with the legal requirements, to request the completion of data concerning you or the rectification of inaccurate data concerning you.
  • Right to erasure and restriction of processing: You have the right, in accordance with the legal requirements, to request that data concerning you be erased without delay, or alternatively, in accordance with the legal requirements, to request restriction of processing of the data.
  • Right to data portability: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format in accordance with the legal requirements, or to request its transmission to another controller.
  • Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

Business Services

We process data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as "contractual partners"), within the framework of contractual and comparable legal relationships, as well as associated measures and in the context of communication with the contractual partners (or pre-contractually), for example to respond to enquiries.

We use this data to fulfil our contractual obligations. This includes in particular the obligations to provide the agreed services, any updating obligations and remedying warranty and other performance defects. Furthermore, we use the data to safeguard our rights and for the purpose of administrative tasks associated with these obligations and for corporate organisation. In addition, we process the data on the basis of our legitimate interests in proper and economically efficient business management as well as in security measures to protect our contractual partners and our business operations against misuse, endangerment of their data, secrets, information and rights (e.g. involving telecommunications, transport and other support services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). Within the scope of the applicable law, we only disclose the data of contractual partners to third parties to the extent that this is necessary for the above-mentioned purposes or for the fulfilment of legal obligations. Contractual partners are informed about further forms of processing, e.g. for marketing purposes, within the framework of this privacy policy.

We inform contractual partners which data is required for the aforementioned purposes before or during data collection, e.g. in online forms, by special labelling (e.g. colours) or symbols (e.g. asterisks), or personally.

We delete the data after the expiry of statutory warranty and comparable obligations, i.e. generally after four years, unless the data is stored in a customer account, e.g. as long as it must be retained for archiving purposes under tax law (usually ten years for tax purposes). Data that has been disclosed to us by the contractual partner in the context of an order will be deleted in accordance with the specifications and generally after the end of the order.

  • Types of data processed: Master data (e.g. full name, residential address, contact information, customer number, etc.); payment data (e.g. bank details, invoices, payment history); contact data (e.g. postal and e-mail addresses or telephone numbers); contract data (e.g. subject matter of the contract, term, customer category).
  • Data subjects: Recipients of services and clients; interested parties; business and contractual partners.
  • Purposes of processing: Provision of contractual services and fulfilment of contractual obligations; communication; office and organisational procedures; organisational and administrative procedures; business processes and commercial procedures.
  • Retention and deletion: Deletion in accordance with the information in the section "General Information on Data Storage and Deletion".
  • Legal bases: Performance of a contract and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b GDPR); legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR); legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).

Further information on processing operations, procedures and services:

  • Technical services: We process the data of our customers and clients (hereinafter collectively referred to as "customers") in order to enable them to select, purchase or commission the chosen services or works and related activities as well as their payment and provision or execution.

    The required information is identified as such in the context of the order, purchase or comparable conclusion of a contract and includes the information necessary for the provision of services and billing as well as contact information in order to be able to hold any necessary consultations. Insofar as we gain access to information of end customers, employees or other persons, we process this in accordance with the legal and contractual provisions; Legal bases: Performance of a contract and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b GDPR).

Provision of the Online Offer and Web Hosting

We process the data of users in order to provide them with our online services. For this purpose, we process the IP address of the user, which is necessary to transmit the content and functions of our online services to the user's browser or device.

  • Types of data processed: Usage data (e.g. page views and stay duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions); meta, communication and procedural data (e.g. IP addresses, time details, identification numbers, persons involved); log data (e.g. log files relating to logins or the retrieval of data or access times).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Purposes of processing: Provision of our online offer and user-friendliness; information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)); security measures.
  • Retention and deletion: Deletion in accordance with the information in the section "General Information on Data Storage and Deletion".
  • Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).

Further information on processing operations, procedures and services:

  • Provision of the online offer on rented storage space: For the provision of our online offer, we use storage space, computing capacity and software that we rent or otherwise obtain from a corresponding server provider (also known as a "web host"); Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).
  • Collection of access data and log files: Access to our online offer is logged in the form of so-called "server log files". The server log files may include the address and name of the retrieved web pages and files, date and time of retrieval, transmitted data volumes, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider. The server log files can be used, on the one hand, for security purposes, e.g. to avoid overloading the servers (particularly in the case of abusive attacks, so-called DDoS attacks), and on the other hand, to ensure the utilisation of the servers and their stability; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR). Deletion of data: Log file information is stored for a maximum period of 30 days and then deleted or anonymised. Data whose further retention is necessary for evidentiary purposes is excluded from deletion until the respective incident has been finally clarified.

Use of Cookies

The term "cookies" is used to refer to functions that store information on users' devices and read it from them. Cookies may also be used for various purposes, for example to ensure the functionality, security and convenience of online offers, as well as to compile analyses of visitor flows. We use cookies in accordance with the statutory provisions. Where necessary, we obtain the users' prior consent. If consent is not necessary, we base the use of cookies on our legitimate interests. This is the case if the storage and reading of information is essential in order to provide users with an expressly requested service and functions. This includes, for example, the storage of settings and the assurance of the functionality and security of our online offer. Consent can be revoked at any time. We inform users clearly about the scope of the use of cookies and which cookies are used.

Notes on data protection legal bases: Whether we process personal data using cookies depends on whether we ask users for consent. If users consent, the legal basis for processing their data is their consent. Otherwise, data processed using cookies is processed on the basis of our legitimate interests, which are explained in this section and in the context of the respective services and procedures.

Storage period: With regard to the storage period, the following types of cookies are distinguished:

  • Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed their end device (e.g. browser or mobile application).
  • Permanent cookies: Permanent cookies remain stored even after the end device has been closed. For example, the login status can be stored and preferred content can be displayed directly when the user visits a website again. Likewise, usage data collected using cookies can be used for reach measurement. Unless we provide users with explicit information on the type and storage period of cookies (e.g. when obtaining consent), they should assume that cookies are permanent and the storage period can be up to two years.

General information on revocation and objection (opt-out): Users can revoke the consent they have given at any time and also object to processing in accordance with the legal requirements, for example via the privacy settings of their browser.

  • Types of data processed: Meta, communication and procedural data (e.g. IP addresses, time details, identification numbers, persons involved).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); consent (Art. 6 para. 1 sentence 1 lit. a GDPR).

Further information on processing operations, procedures and services:

  • Processing of cookie data on the basis of consent: We use a consent management solution in which users' consent to the use of cookies or to the procedures and providers specified within the consent management solution is obtained. This procedure serves to obtain, log, manage and revoke consent, particularly with regard to the use of cookies and comparable technologies used to store, read and process information on users' end devices. As part of this process, users' consent to the use of cookies and the associated processing of information, including the specific processing operations and providers specified in the consent management procedure, is obtained. Users also have the option of managing and revoking their consents. The consent declarations are stored in order to avoid repeated requests and to be able to provide proof of consent in accordance with legal requirements. Storage takes place on the server side and/or in a cookie (so-called opt-in cookie) or using comparable technologies in order to be able to assign consent to a specific user or their device. Unless specific information is provided on the providers of consent management services, the following general information applies: The duration of consent storage is up to two years. A pseudonymous user identifier is created, which is stored together with the time of consent, information on the scope of consent (e.g. relevant categories of cookies and/or service providers) and information on the browser, operating system and end device used; Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a GDPR).

Contact and Request Management

When contacting us (e.g. by post, contact form, email, telephone or via social media) and in the context of existing user and business relationships, the information provided by the enquiring persons is processed to the extent necessary to respond to the contact enquiries and any requested measures.

  • Types of data processed: Master data (e.g. full name, residential address, contact information, customer number, etc.); contact data (e.g. postal and e-mail addresses or telephone numbers); content data (e.g. text or image messages and contributions and the information relating to them, such as details of authorship or time of creation); usage data (e.g. page views and stay duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions); meta, communication and procedural data (e.g. IP addresses, time details, identification numbers, persons involved).
  • Data subjects: Communication partners.
  • Purposes of processing: Communication; organisational and administrative procedures; feedback (e.g. collection of feedback via online form); provision of our online offer and user-friendliness.
  • Retention and deletion: Deletion in accordance with the information in the section "General Information on Data Storage and Deletion".
  • Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); performance of a contract and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b GDPR).

Further information on processing operations, procedures and services:

  • Contact form: When contacting us via our contact form, by e-mail or other communication channels, we process the personal data transmitted to us to answer and handle the respective request. This usually includes details such as name, contact data and, if applicable, further information that is provided to us and is necessary for appropriate processing. We use this data exclusively for the stated purpose of contact and communication; Legal bases: Performance of a contract and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b GDPR), legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).

Promotional Communication via Email, Post, Fax or Telephone

We process personal data for the purposes of promotional communication, which may be carried out via various channels, such as e-mail, telephone, post or fax, in accordance with legal requirements.

Recipients have the right to withdraw any consent given at any time or to object to promotional communication at any time free of charge using the above-mentioned contact options.

After withdrawal or objection, we store the data required to prove the previous authorisation for contacting or sending for up to three years after the end of the year of withdrawal or objection on the basis of our legitimate interests. The processing of this data is limited to the purpose of a possible defence against claims. On the basis of the legitimate interest in permanently complying with the withdrawal or objection of users, we also store the data required to avoid renewed contact (e.g. depending on the communication channel, the e-mail address, telephone number, name).

  • Types of data processed: Master data (e.g. full name, residential address, contact information, customer number, etc.); contact data (e.g. postal and e-mail addresses or telephone numbers); content data (e.g. text or image messages and contributions and the information relating to them, such as details of authorship or time of creation).
  • Data subjects: Communication partners.
  • Purposes of processing: Direct marketing (e.g. by e-mail or post); marketing; sales promotion.
  • Retention and deletion: Deletion in accordance with the information in the section "General Information on Data Storage and Deletion".
  • Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a GDPR); legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).

Presence on Social Networks (Social Media)

We maintain online presences within social networks and process user data in this context in order to communicate with users active there or to offer information about us.

We would like to point out that user data may be processed outside the European Union. This can result in risks for users because, for example, the enforcement of user rights could be more difficult.

In addition, user data is usually processed within social networks for market research and advertising purposes. For example, user behaviour and the resulting interests of users can be used to create usage profiles. These usage profiles may in turn be used, for example, to place adverts inside and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on users' computers, in which the usage behaviour and interests of users are stored. Furthermore, data can also be stored in the usage profiles regardless of the devices used by users (in particular if users are members of the respective platforms and are logged in).

For a detailed description of the respective forms of processing and the options for objection (opt-out), please refer to the privacy policies and information provided by the operators of the respective networks.

In the case of requests for information and the assertion of data subject rights, we would also like to point out that these can be asserted most effectively with the providers. Only they have access to the user data and can take appropriate measures directly and provide information. However, should you require assistance, you can contact us.

  • Types of data processed: Contact data (e.g. postal and e-mail addresses or telephone numbers); content data (e.g. text or image messages and contributions and the information relating to them, such as details of authorship or time of creation); usage data (e.g. page views and stay duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Purposes of processing: Communication; feedback (e.g. collection of feedback via online form); public relations.
  • Retention and deletion: Deletion in accordance with the information in the section "General Information on Data Storage and Deletion".
  • Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).

Further information on processing operations, procedures and services:

  • LinkedIn: Social network – We are jointly responsible with LinkedIn Ireland Unlimited Company for the collection (but not the further processing) of data from visitors that is used to create "Page Insights" (statistics) for our LinkedIn profiles. This data includes information about the types of content that users view or interact with, as well as the actions they take. It also includes details about the devices used, such as IP addresses, operating systems, browser types, language settings and cookie data, as well as information from user profiles, such as job function, country, industry, seniority, company size and employment status. Information on the processing of user data by LinkedIn can be found in LinkedIn’s privacy notices: https://www.linkedin.com/legal/privacy-policy.
    We have concluded a special agreement with LinkedIn Ireland ("Page Insights Joint Controller Addendum", https://legal.linkedin.com/pages-joint-controller-addendum), which in particular regulates which security measures LinkedIn has to observe and in which LinkedIn has agreed to fulfil the rights of data subjects (i.e. users can, for example, address requests for information or deletion directly to LinkedIn). The rights of users (in particular the right of access, deletion, objection and complaint to the competent supervisory authority) are not restricted by the agreements with LinkedIn. The joint responsibility is limited to the collection and transmission of data to LinkedIn Ireland Unlimited Company, a company based in the EU. The further processing of the data is the sole responsibility of LinkedIn Ireland Unlimited Company, particularly with regard to the transfer of data to the parent company LinkedIn Corporation in the USA; Service provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); Website: https://www.linkedin.com; Privacy policy: https://www.linkedin.com/legal/privacy-policy; Basis for third-country transfers: Data Privacy Framework (DPF), standard contractual clauses (https://legal.linkedin.com/dpa); Opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
  • YouTube: Social network and video platform; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); Privacy policy: https://policies.google.com/privacy; Basis for third-country transfers: Data Privacy Framework (DPF); Opt-out: https://myadcenter.google.com/personalizationoff.

Plug-ins and Embedded Functions and Content

We integrate functional and content elements into our online offer that are obtained from the servers of their respective providers (hereinafter referred to as "third-party providers"). These may include, for example, graphics, videos or city maps (hereinafter collectively referred to as "content").

The integration always requires that the third-party providers of this content process the users' IP address, as they would not be able to send the content to their browser without the IP address. The IP address is therefore required for the presentation of this content or functions. We endeavour only to use content whose respective providers use the IP address solely to deliver the content. Third-party providers may also use pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, among other things, technical information on the browser and operating system, referring websites, visit time and other details on the use of our online offer, as well as being linked with such information from other sources.

Notes on legal bases: If we ask users for their consent to the use of third-party providers, the legal basis for processing data is consent. Otherwise, user data is processed on the basis of our legitimate interests (i.e. interest in efficient, economical and recipient-friendly services). In this context, we would also like to refer you to the information on the use of cookies in this privacy policy.

  • Types of data processed: Usage data (e.g. page views and stay duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions); meta, communication and procedural data (e.g. IP addresses, time details, identification numbers, persons involved); location data (details on the geographical position of a device or a person).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Purposes of processing: Provision of our online offer and user-friendliness; reach measurement (e.g. access statistics, recognition of returning visitors); tracking (e.g. interest-/behaviour-based profiling, use of cookies); creation of target groups; marketing.
  • Retention and deletion: Deletion in accordance with the information in the section "General Information on Data Storage and Deletion". Storage of cookies for up to 2 years (unless otherwise stated, cookies and similar storage methods can be stored on users' devices for a period of up to two years).
  • Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a GDPR); legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).

Further information on processing operations, procedures and services:

Data Protection Information for Whistleblowers

In this section you will find information on how we handle data of persons who report concerns (whistleblowers), as well as of affected and involved parties within the framework of our whistleblower procedure. Our aim is to offer a straightforward and secure way to report possible misconduct by us, our employees or service providers, in particular conduct that violates laws.

Legal bases (Germany): Insofar as we process data to fulfil our legal obligations under the German Whistleblower Protection Act (Hinweisgeberschutzgesetz – HinSchG), the legal basis for the processing is Article 6 para. 1 sentence 1 lit. c GDPR and, in the case of special categories of personal data, Article 9 para. 2 lit. g GDPR, § 22 BDSG, in each case in conjunction with § 10 HinSchG. This relates to the obligation to establish and operate an internal whistleblower reporting office, the fulfilment of its statutory duties and, in the case of the use of data collected in the reporting procedure, the taking of further investigations or employment law steps against persons who have been proven to have committed a breach.

Insofar as we process data (in particular where misconduct has been established) within the framework of or for the preparation of legal defence, this is done on the basis of our legitimate interests in lawful and ethical conduct in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

Insofar as you have given us consent to process personal data for specific purposes, the processing is based on such consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.

Types of data processed:

In the course of receiving and handling reports, as well as in the subsequent whistleblower procedure, we may collect various data. This includes in particular the data provided by the whistleblower, such as:

  • Name, contact details and place of residence of the person making the report,
  • Names and data of possible witnesses or persons who are affected by the report,
  • Names and data of the persons against whom the report is directed,
  • Data on the alleged misconduct,
  • Other relevant details, insofar as provided by the whistleblower.

For the purposes of fact-finding and the further procedure, we also process the following personal data:

  • Unique identification of the report,
  • Contact details of the whistleblower, if provided,
  • Personal data of persons mentioned in the report, if provided.

Special categories of personal data:

In the course of our activities, it may occur that we collect special categories of personal data, in particular if this is communicated by a whistleblower. These include:

  • Health-related data of a person,
  • Data concerning the racial or ethnic origin of persons,
  • Information on religious or philosophical beliefs of a person,
  • Information on a person's sexual orientation.

Use of our online forms: Please note that it is possible to submit reports anonymously. In order to ensure the security of your data when using our online forms, we recommend that you access them in the so-called "incognito mode" of your browser. You can open an incognito window as follows: a) On a Windows PC: open your browser and press Ctrl+Shift+N; b) On a Mac: open your browser and press Command+Shift+N; c) On mobile devices: use the tab menu to switch to private mode.

When you access our website in normal mode, your browser automatically sends certain information to our server, such as browser type and version, date and time of your access. This also includes the IP address of your device. This data is temporarily stored in a log file and automatically deleted after no more than 30 days.

The processing of the IP address serves technical and administrative purposes for establishing the connection to our website. It ensures the security, stability and functionality of the whistleblower form and is an important part of our measures to ensure the confidentiality of the data.

Providing your name: You have the option of submitting reports anonymously. Insofar as this is not prohibited by national legislation, we nevertheless recommend that you provide your name and contact details. This enables us to follow up the report more effectively and, if necessary, to contact you directly.

If you provide your name and contact details, your identity will be treated as strictly confidential. Exceptions to this confidentiality exist only if we are legally obliged to disclose your identity. This may be necessary in order to protect our rights or the rights of our employees, customers, suppliers or business partners.

Disclosure of data to third parties: Data relating to reports submitted will only be passed on to third parties by us under certain circumstances. This either occurs a) if you have given us your express consent to do so, or b) if there is a legal obligation to pass on the data. Possible recipients include public authorities, governmental, regulatory or tax authorities if the transfer is necessary to fulfil a legal or regulatory obligation. In addition, we may engage lawyers and other professional advisers within the framework of statutory provisions. They are authorised to investigate suspected misconduct and to take necessary measures following an investigation, such as initiating disciplinary or legal proceedings. In addition, carefully selected and monitored service providers may receive data for these purposes (for example, operators of a web-based reporting system). However, these service providers are contractually obliged to comply with the applicable data protection regulations within the framework of commissioned data processing.

Data retention and deletion: Personal data is processed only for as long as necessary to fulfil the processing purposes described above. If this data is no longer required for these purposes, it will be deleted. In certain situations, however, data may be retained for a longer period in order to meet legal requirements, provided this is necessary and proportionate.

Technical and organisational measures: We have implemented the necessary contractual, technical and organisational measures to ensure the security of all data processed by us. This data is processed exclusively for the specified purposes. Incoming reports are processed by authorised persons who have access to the respective reports and carry out the subsequent review of the facts.

  • Types of data processed: Master data (e.g. full name, residential address, contact information, customer number); employee data (information relating to employees and other persons in an employment context); contact data (e.g. postal and e-mail addresses); content data (e.g. text or image messages and contributions and the information relating to them, such as details of authorship); usage data (e.g. page views and stay duration, click paths, usage intensity and frequency, device types and operating systems used).
  • Data subjects: Employees (e.g. staff, applicants, temporary workers and other personnel); third parties; whistleblowers.
  • Purposes of processing: Whistleblower protection.
  • Retention and deletion: Deletion in accordance with the information in the section "General Information on Data Storage and Deletion".
  • Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a GDPR); legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR); legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).

Changes and Updates

We ask you to regularly inform yourself about the content of our privacy policy. We will adapt the privacy policy as soon as changes to the data processing carried out by us make this necessary. We will inform you as soon as the changes require your cooperation (e.g. consent) or other individual notification.

Insofar as we provide addresses and contact information for companies and organisations in this privacy policy, please note that addresses may change over time and we ask that you check the details before contacting them.

Definitions

In this section you will find an overview of the terms used in this privacy policy. Insofar as the terms are defined by law, their legal definitions apply. The following explanations, on the other hand, are primarily intended to promote understanding.

  • Employees: Employees are persons who are in an employment relationship, whether as staff, salaried employees or in similar positions. An employment relationship is a legal relationship between an employer and an employee, which is established by an employment contract or agreement. It includes the employer’s obligation to pay the employee remuneration while the employee performs their work. The employment relationship comprises various phases, including establishment, in which the employment contract is concluded, performance, in which the employee performs their work activities, and termination, when the employment relationship ends, whether by notice of termination, termination agreement or otherwise. Employee data includes all information relating to these persons and arising in the context of their employment. This includes aspects such as personal identification data, identification numbers, salary and bank details, working hours, holiday entitlements, health data and performance evaluations.
  • Master data: Master data comprises essential information required for the identification and management of contractual partners, user accounts, profiles and similar allocations. This data may include, for example, personal and demographic information such as names, contact information (addresses, telephone numbers, e-mail addresses), dates of birth and specific identifiers (user IDs). Master data forms the basis for any formal interaction between individuals and services, institutions or systems by enabling unambiguous assignment and communication.
  • Content data: Content data includes information generated in the course of the creation, processing and publication of content of all kinds. This category of data may include texts, images, videos, audio files and other multimedia content that is published on various platforms and media. Content data is not limited to the actual content itself, but also includes metadata that provides information about the content, such as tags, descriptions, author information and publication dates.
  • Contact data: Contact data is essential information that makes it possible to communicate with individuals or organisations. It includes, among other things, telephone numbers, postal addresses and e-mail addresses, as well as communication channels such as social media handles and instant messaging identifiers.
  • Meta, communication and procedural data: Meta, communication and procedural data are categories that contain information about the way data is processed, transmitted and managed. Metadata, also known as data about data, includes information that describes the context, origin and structure of other data. It can contain details such as file size, creation date, author of a document and change histories. Communication data records the exchange of information between users via various channels, such as e-mail traffic, call logs, messages on social networks and chat histories, including the persons involved, timestamps and transmission paths. Procedural data describes the processes and procedures within systems or organisations, including workflow documentation, logs of transactions and activities, and audit logs used to track and verify procedures.
  • Usage data: Usage data relates to information that records how users interact with digital products, services or platforms. This data includes a wide range of information that shows how users use applications, which functions they prefer, how long they stay on certain pages and which paths they take through an application. Usage data may also include usage frequency, activity timestamps, IP addresses, device information and location data. It is particularly valuable for analysing user behaviour, optimising user experiences, personalising content and improving products or services. In addition, usage data plays a decisive role in identifying trends, preferences and potential problem areas within digital offerings.
  • Personal data: "Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • Log data: Log data is information about events or activities that has been logged in a system or network. This data typically contains information such as timestamps, IP addresses, user actions, error messages and other details about the use or operation of a system. Log data is often used to analyse system problems, monitor security or compile performance reports.
  • Reach measurement: Reach measurement (also known as web analytics) is used to evaluate visitor flows of an online offer and may include the behaviour or interests of visitors in certain information, such as content on websites. With the help of reach analysis, operators of online offers can, for example, recognise at what time users visit their websites and which content they are interested in. This enables them to better adapt the content of the websites to the needs of visitors. For reach analysis, pseudonymous cookies and web beacons are often used to recognise returning visitors and thus obtain more precise analyses of the use of an online offer.
  • Location data: Location data is generated when a mobile device (or other device with the technical capability for location determination) connects to a radio cell, a Wi-Fi network or similar technical means and functions for location determination. Location data indicates the geographically determinable position on earth at which the respective device is located. Location data can be used, for example, to display map functions or other location-based information.
  • Tracking: Tracking is the term used when the behaviour of users can be traced across multiple online offers. As a rule, behavioural and interest information in relation to the online offers used is stored in cookies or on the servers of the providers of tracking technologies (so-called profiling). This information can then be used, for example, to display adverts to users that are likely to correspond to their interests.
  • Controller: The "controller" is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
  • Processing: "Processing" means any operation or set of operations which is performed on personal data, whether or not by automated means. The term is broad and covers practically any handling of data, whether it is collection, evaluation, storage, transmission or deletion.
  • Contract data: Contract data is specific information relating to the formalisation of an agreement between two or more parties. It documents the conditions under which services or products are provided, exchanged or sold. This category of data is essential for the administration and fulfilment of contractual obligations and includes both the identification of the contracting parties and the specific terms and conditions of the agreement. Contract data may include the start and end dates of the contract, the type of services or products agreed, price agreements, payment terms, rights of termination, extension options and special conditions or clauses. It serves as the legal basis for the relationship between the parties and is crucial for clarifying rights and obligations, enforcing claims and resolving disputes.
  • Payment data: Payment data includes all information required to process payment transactions between buyers and sellers. This data is of crucial importance for electronic commerce, online banking and any other form of financial transaction. It includes details such as credit card numbers, bank details, payment amounts, transaction data, verification numbers and invoice information. Payment data can also contain information on payment status, chargebacks, authorisations and fees.
  • Creation of target groups: The creation of target groups (also known as "custom audiences") refers to the process of defining groups for advertising purposes, e.g. to display adverts. For example, it can be concluded from a user's interest in certain products or topics on the internet that this user is interested in adverts for similar products or the online shop in which they viewed the products. "Lookalike audiences" are similar target groups where content deemed suitable is displayed to users whose profiles or interests are presumed to correspond to those of the users on whose data the original profiles were based. Cookies and web beacons are usually used to create custom audiences and lookalike audiences.
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